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Return an Order

HOW DO I RETURN AN ITEM?

  • In the event that you are not satisfied with your buy and wish to return it, just contact us via email, phone or live chat and we will process your return immediately with no Costs on you (Free Return).
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you get a broken item, or some unacceptable item? Just not happy with your order?
Please contact our Customer Support team  to start the return process. Please include the following information:
  • Order number
  • Proof of purchase
  • Complete delivery address
  • phone number
then we will process an easy return with no costs on you.
HOW MUCH TIME IS THE RETURNS PROCESS TAKE?

Processing returns may take up to 1 business days from the day we receive your return. We will email you  immediately once your return has been processed.

For returned items, a full refund will be credited immediately

WE WANT OUR CUSTOMERS SATISFICTION.
OUR CUSTOMERS ARE VALUEABLE FOR US.

Have any questions?

WORKING DAYS/HOURS:
Mon – Fri / 9:00 AM – 5:00 PM

Email: support@tebany.com

Phone: +1 ‪(302) 283-9393

Address: 4703 Yantis Dr, New Albany, OH 43054-United States